Royal Mail Service Disruptions

Royal Mail is working hard to deliver the most comprehensive and high quality service we can to all our customers, large and small.

The combination of greatly increased uptake of online Christmas shopping, in no small part driven by the recent lockdown, and the ongoing COVID restrictions mean that all delivery companies are experiencing exceptionally high volumes this year.

Every single parcel, letter and card is important to us. Despite our best efforts and significant investment in extra resource, some customers may experience slightly longer delivery timescales than our usual service standards. 

This is due to the exceptionally high volumes we are seeing, exacerbated by the coronavirus-related measures we have put in place in local mail centres and delivery offices while keeping our people and customers safe.

In such cases, we always work hard to get back to providing our usual level of service as quickly as we can. 

Thank you for your patience and understanding.

Staffing issues due to self-isolating and social distancing, along with greatly increased parcel volumes, continue to have some effect at our mail centres.


Monday 18 January 2021

Royal Mail Distribution

Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air

There were no significant delays on our air services over the weekend.

Rail

There were no significant delays on our rail services over the weekend.

Road

There were no significant delays on our road network over the weekend.

Mail Centres

There were no significant delays at our mail centres over the weekend.

Royal Mail Deliveries

Due to resourcing issues and associated self-isolation, deliveries in the following areas are likely to be disrupted this week. We're sorry for any inconvenience and thank you for your understanding. Please be assured we’re working hard to deliver as comprehensive a service as possible.

If you need to collect an item for which we've left a 'Something for you' card from one of these offices, please check royalmail.com/services-near-you for details of our revised Customer Service Point opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Barking (IG11)
  • Basildon (SS13-SS16)
  • Brentwood (CM13-CM15)
  • Bristol North (BS6, BS7)
  • Caernarfon DO (LL54, LL55)
  • Caterham DO (CR3, CR6)
  • Chatham (ME4, ME5)
  • Chelmsford (CM1-CM3)
  • Chester DO (CH1-CH4)
  • Chingford DO (E4)
  • Chippenham DO (SN13-SN15)
  • Colchester DO (CO1-CO8)
  • Corby DO (NN17, NN18)
  • Croydon (CR0, CR9)
  • Debden (IG7-IG10)
  • Enfield (EN1-EN3)
  • Erdington DO (B24)
  • Gillingham DO (ME7)
  • Great Witley SPDO (WR6)
  • Highbury (N5)
  • Ilford (IG1-IG6)
  • Kirkby (L32, L33)
  • Lewisham (SE13)
  • Lichfield (WS7, WS13, WS14)
  • Ormskirk (L39, L40)
  • Peterborough DO (PE1, PE3-PE6)
  • Scissett (HD8)
  • Sittingbourne DO (ME9, ME10)
  • South Woodham Ferrers (CM0 7, CM3)
  • Tiverton (EX16, EX18)
  • Upper Holloway (N7)
  • Westbury on Trym (BS9, BS10)
  • Widnes (WA8)
  • Wimbledon (SW19)


Friday 15 January 2021

Royal Mail Distribution

Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air
There were no significant delays on our air services last night, with one exception: A flight from Exeter airport to East Midlands airport was cancelled due to technical issues. The mail was taken to Exeter Mail Centre and then sent on to the National Distribution Centre via road service vehicles. As a result, a small amount of mail posted yesterday in the far South West of England, due for delivery today in other parts of the UK, may arrive later than planned.

Rail
There were no significant delays on our rail services last night.

Road
There were no significant delays on our road network last night.

Mail Centres
There were no significant delays at our mail centres last night.

Adverse weather affecting services

There was significant snowfall across parts of Scotland, and the North, East and Midlands areas of England yesterday and into today. We continue to collect and deliver wherever it is safe and possible to do so, but there may be effects on services.

Royal Mail Deliveries

Due to resourcing issues and associated self-isolation, deliveries in the following areas are likely to be disrupted this week. We're sorry for any inconvenience and thank you for your understanding. Please be assured we’re working hard to deliver as comprehensive a service as possible.

If you need to collect an item for which we've left a 'Something for you' card from one of these offices, please check royalmail.com/services-near-you for details of our revised Customer Service Point opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Barking (IG11)
  • Basildon (SS13-SS16)
  • Braintree (CM6, CM7, CM77)
  • Brentwood (CM13-CM15)
  • Bridgwater (TA5-TA7)
  • Bristol North (BS6, BS7)
  • Bury St Edmunds (IP28-IP33)
  • Chatham (ME4, ME5)
  • Chelmsford (CM1-CM3)
  • Croydon (CR0, CR9)
  • Debden (IG7-IG10)
  • Enfield (EN1-EN3)
  • Highbury (N5)
  • Horsham (RH12, RH13)
  • Ilford (IG1-IG6)
  • Kirkby (L32, L33)
  • Leeds City (LS1-LS5)
  • Lewisham (SE13)
  • Lichfield (WS7, WS13, WS14)
  • Ormskirk (L39, L40)
  • Scissett (HD8)
  • Somerton (TA11)
  • South Ockendon (RM15)
  • South Woodham Ferrers (CM0 7, CM3)
  • South Woodford (E18)
  • Tiverton (EX16, EX18)
  • Upper Holloway (N7)
  • Westbury on Trym (BS9, BS10)
  • Widnes (WA8)
  • Wimbledon (SW19)
  • Workington (CA14, CA85)

Thursday 14 January 2021

Royal Mail Distribution

Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air
There were no significant delays on our air services last night.

Rail
There were no significant delays on our rail services last night, with one exception: Technical issues delayed the journey of a small amount of mail posted yesterday in the North of England and North Wales, due for delivery today in other parts of the UK.

Road
There were no significant delays on our road network last night.

The mail centre below has reported not all mail was processed to schedule last night, and as a result may arrive later than expected:

  • Gatwick Mail Centre: Some mail posted in other parts of the UK yesterday, due for delivery today to addresses in the BN and RH postcode areas.

Royal Mail Deliveries

Due to resourcing issues and associated self-isolation, deliveries in the following areas are likely to be disrupted this week. We're sorry for any inconvenience and thank you for your understanding. Please be assured we’re working hard to deliver as comprehensive a service as possible.


If you need to collect an item for which we've left a 'Something for you' card from one of these offices, please check royalmail.com/services-near-you for details of our revised Customer Service Point opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Barking (IG11)
  • Basildon (SS13-SS16)
  • Braintree (CM6, CM7, CM77)
  • Brentwood (CM13-CM15)
  • Burnham on Crouch (CM0 8)
  • Bury St Edmunds (IP28-IP33)
  • Chingford (E4)
  • Chelmsford (CM1-CM3)
  • Colchester (CO1-CO8)
  • Daventry (NN11)
  • Debden (IG7-IG10)
  • Enfield (EN1-EN3)
  • Gosforth (NE3, NE13)
  • Highbury (N5)
  • Horsham (RH12, RH13)
  • Ilford (IG1-IG6)
  • Leeds City (LS1-LS5)
  • Lewisham (SE13)
  • Lichfield (WS7, WS13, WS14)
  • Magherafelt (BT45, BT46)
  • Rugby (CV21-CV23)
  • Scissett (HD8)
  • Somerton (TA11)
  • South Ockendon (RM15)
  • South Woodham Ferrers (CM0 7, CM3)
  • South Woodford (E18)
  • Tiverton (EX16, EX18)
  • Upper Holloway (N7)
  • Westbury on Trym (BS9, BS10)
  • Widnes (WA8)
  • Wimbledon (SW19)
  • Workington (CA14, CA85)

Wednesday 13 January 2021

Royal Mail Distribution

Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air
There were no significant delays on our air services last night.

Rail
There were no significant delays on our rail services last night.

Road
There were no significant delays on our road network last night.

The mail centre below has reported not all mail was processed to schedule last night, and as a result may arrive later than expected:

  • Manchester Mail Centre: Some mail posted in the BL, M, OL and SK postcode areas yesterday, due for delivery today to addresses across the rest of the UK.

Royal Mail Deliveries

Due to resourcing issues, deliveries in the following areas are likely to be limited. If you need to collect an item for which we've left a 'Something for you' card from the Customer Service Points at one of these offices, please check royalmail.com/services-near-you for details of our revised opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Ashford (TN23-TN27)
  • Basildon (SS13-SS16)
  • Bury St Edmunds (IP28-IP33)
  • Chelmsford (CM1-CM3)
  • Daventry (NN11)
  • Debden (IG7-IG10)
  • Enfield (EN1-EN3)
  • Hampton (TW12)
  • Highbury (N5)
  • Horsham (RH12, RH13)
  • Ilford (IG1-IG6)
  • Leeds City (LS1-LS5)
  • Lewisham (SE13)
  • Magherafelt (BT45, BT46)
  • Margate (CT7-CT9)
  • Rugeley (WS15)
  • Somerton (TA11)
  • South Ockendon (RM15)
  • South Woodford (E18)
  • Upper Holloway (N7)
  • Widnes (WA8)

Tuesday 12 January 2021

Royal Mail Distribution

Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air
Our air services operated to schedule last night with two exceptions: Technical issues delayed the departure of the flight from Edinburgh airport to East Midlands airport. As a result, some mail posted yesterday in Central and Southern Scotland, due for delivery today in the Midlands, South West, North of England, Wales, and Northern Ireland, may arrive later than planned. This delay also impacted the departure of the flight from the East Midlands airport to Exeter airport. As a result, some mail posted yesterday in the Midlands, North of England, Wales, and Northern Ireland, due for delivery today in the far South West of England may arrive later than expected.

Rail
There were no significant delays on our rail services last night.

Road
There were no significant delays on our road network last night.

The mail centres below have reported not all mail was processed to schedule last night, and as a result may arrive later than expected:

  • Northern Ireland Mail Centre: Some mail posted in other parts of the UK yesterday, due for delivery today to addresses in the BT postcode area.
  • Chester Mail Centre: Some mail posted in the CH, LL and SY postcode areas yesterday, due for delivery today to addresses across the rest of the UK.

Royal Mail Deliveries

Due to resourcing issues, deliveries in the following areas are likely to be limited. If you need to collect an item for which we've left a 'Something for you' card from the Customer Service Points at one of these offices, please check royalmail.com/services-near-you for details of our revised opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Ashford (TN23-TN27)
  • Basildon (SS13-SS16)
  • Bury St Edmunds (IP28-IP33)
  • Chelmsford (CM1-CM3)
  • Chingford (E4)
  • Colchester (CO1 to CO8)
  • Daventry (NN11)
  • Debden (IG7-IG10)
  • Enfield (EN1-EN3)
  • Hampton (TW12)
  • Highbury (N5)
  • Horsham (RH12, RH13)
  • Ilford (IG1-IG6)
  • Leeds City (LS1-LS5)
  • Lewisham (SE13)
  • Magherafelt (BT45, BT46)
  • Margate (CT7-CT9)
  • Rugeley (WS15)
  • Somerton (TA11)
  • South Ockendon (RM15)
  • South Woodford (E18)
  • Upper Holloway (N7)
  • Widnes (WA8)

Monday 11 January 2021

Royal Mail Distribution

Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air
Our air services operated to schedule last night.

Rail
There were no significant delays on our rail services last night.

Road
There were no significant delays on our road network last night.

The mail centre below has reported not all mail was processed to schedule last night, and as a result may arrive later than expected:

  • Chester Mail Centre: Some mail posted in the CH, LL and SY postcode areas over the weekend, due for delivery today to addresses across the rest of the UK.

Royal Mail Deliveries

Due to resourcing issues, deliveries in the following areas are likely to be limited. If you need to collect an item for which we've left a 'Something for you' card from the Customer Service Points at one of these offices, please check royalmail.com/services-near-you for details of our revised opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Ashford (TN23-TN27)
  • Barnsley (S70, S71, S72 and S75)
  • Basildon (SS13-SS16)
  • Bow (E3)
  • Bury St Edmunds (IP28-IP33)
  • Chelmsford (CM1-CM3)
  • Christchurch (BH23)
  • Daventry (NN11)
  • Debden (IG7-IG10)
  • Enfield (EN1-EN3)
  • Grays (RM16-RM20)
  • Hampton (TW12)
  • Highbury (N5)
  • Hornsey (N8)
  • Horsham (RH12, RH13)
  • Ilford (IG1-IG6)
  • Leeds City (LS1-LS5)
  • Lewisham (SE13)
  • Magherafelt (BT45, BT46)
  • Margate (CT7-CT9)
  • Rugeley (WS15)
  • Somerton (TA11)
  • South Ockendon (RM15)
  • South Woodford (E18)
  • Upper Holloway (N7)
  • Wandsworth (SW18)
  • Wellington (TA21)
  • Widnes (WA8)

Friday 8 January 2021

Royal Mail Distribution

Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air
Our air services operated to schedule on Thursday with the following exception. The flight from East Midlands to Jersey was cancelled yesterday due to ice on the runway at Jersey airport, the return scheduled flight also being cancelled. As a result, a small amount of mail posted in mainland UK on Thursday, due for delivery today in Jersey - and vice versa, may arrive later than expected.

Rail
There were no significant delays on our rail services on Thursday night.

Road
There were no significant delays on our road network on Thursday night.

The mail centres below have reported not all mail was processed to schedule on Wednesday night, and as a result may arrive later than expected:

  • Birmingham Mail Centre: Some mail posted in other parts of the UK on Thursday, due for delivery today to addresses in the B, HR and WR postcode areas.
  • Bristol Mail Centre: Some mail posted in other parts of the UK on Thursday, due for delivery today to addresses in the BA, BS, GL and TA postcode areas.
  • Croydon Mail Centre: Some mail posted in other parts of the UK on Thursday, due for delivery today to addresses in the BR, CR, SE and SM postcode areas.
  • London Central Mail Centre: Some mail posted in the EC, N, W1 and WC postcode areas on Thursday, due for delivery today to addresses across the rest of the UK.
  • Manchester Mail Centre Some mail posted in other parts of the UK on Thursday, due for delivery today to addresses in the BL, M, OL and SK postcode areas.
  • Preston Mail Centre: Some mail posted in the BB, FY, LA and PR postcode areas on Thursday, due for delivery today to addresses across the rest of the UK.
  • Romford Mail Centre: Some mail posted in other parts of the UK on Thursday, due for delivery today to addresses in the E, IG and RM postcode areas.

Royal Mail Deliveries

Due to resourcing issues, deliveries in the following areas are likely to be limited. If you need to collect an item for which we've left a 'Something for you' card from the Customer Service Points at one of these offices, please check royalmail.com/services-near-you for details of our revised opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Ashford (TN23-TN27)
  • Barnsley (S70, S71, S72 and S75)
  • Basildon (SS13-SS16)
  • Bow (E3)
  • Bury St Edmunds (IP28-IP33)
  • Chelmsford (CM1-CM3)
  • Christchurch (BH23)
  • Daventry (NN11)
  • Debden (IG7-IG10)
  • Enfield (EN1-EN3)
  • Grays (RM16-RM20)
  • Hampton (TW12)
  • Hatfield (AL9,AL10)
  • Highbury (N5)
  • Hornsey (N8)
  • Horsham (RH12, RH13)
  • Ilford (IG1-IG6)
  • Leeds City (LS1-LS5)
  • Lewisham (SE13)
  • Magherafelt (BT45, BT46)
  • Margate (CT7-CT9)
  • Rugeley (WS15)
  • Somerton (TA11)
  • South Ockendon (RM15)
  • South Woodford (E18)
  • Upper Holloway (N7)
  • Wandsworth (SW18)
  • Wellington (TA21)
  • Widnes (WA8)

Thursday 7 January 2021

Royal Mail Distribution

Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air
There were no significant delays on our air services on Wednesday night.

Rail
There were no significant delays on our rail services on Wednesday night.

Road
There were no significant delays on our road network on Wednesday night.

The mail centres below have reported not all mail was processed to schedule on Wednesday night, and as a result may arrive later than expected:

  • Bristol Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the BA, BS, GL and TA postcode areas.
  • Cardiff Mail Centre: Some mail posted on Wednesday in the CF, LD and NP postcode areas, due for delivery today to addresses across the rest of the UK.
  • Chester Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the CH, LL and SY postcode areas.
  • Croydon Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the BR, CR, SE and SM postcode areas.
  • Inverness Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the HS, IV and KW postcode areas.
  • Jubilee Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the GU, KT. SW and TW postcode areas.
  • North West Midlands Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the DY, ST, TF, WS and WV postcode areas.
  • Nottingham Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the DE and NG postcode areas
  • Romford Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the E, IG and RM postcode areas.

Royal Mail Deliveries

Due to resourcing issues, deliveries in the following areas are likely to be limited. If you need to collect an item for which we've left a 'Something for you' card from the Customer Service Points at one of these offices, please check royalmail.com/services-near-you for details of our revised opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Ashford (TN23-TN27)
  • Barnsley (S70, S71, S72 and S75)
  • Basildon (SS13-SS16)
  • Bow (E3)
  • Bury St Edmunds (IP28-IP33)
  • Chelmsford (CM1-CM3)
  • Christchurch (BH23)
  • Daventry (NN11)
  • Debden (IG7-IG10)
  • Enfield (EN1-EN3)
  • Grays (RM16-RM20)
  • Hampton (TW12)
  • Hatfield (AL9-AL10)
  • Holloway (N7)
  • Hornsey (N8)
  • Ilford (IG1-IG6)
  • Leeds City (LS1-LS5)
  • Magherafelt (BT45, BT46)
  • Margate (CT7-CT9)
  • Rugeley (WS15)
  • Somerton (TA11)
  • South Ockendon (RM15)
  • Wandsworth (SW18)
  • Wellington (TA21)
  • Widnes (WA8)

Due to resourcing issues at our Maidstone Collections Hub, collections from some business customers in parts of the ME14-18 postcode areas are likely to be affected today, Thursday 6 January 2021 and for the rest of the week. If you've urgent mail to post, this can be dropped-off at Maidstone Delivery Office on Bircholt Road, Maidstone, ME15 9EE. You can drop-off mail up to 6pm, please ring the doorbell adjacent to the Customer Service Point entrance. If possible, please bring your collection point barcode with you, so this can be scanned to confirm receipt of your mail.

We're sorry for any inconvenience. We're working to return to normal service as soon as possible.


Wednesday 6 January 2021

Royal Mail Distribution

Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air
Our air services operated to schedule on Tuesday night.

Rail
Our rail services operated to schedule on Tuesday night.

Road
Our road network operated to schedule on Tuesday night.

The mail centres below have reported not all mail was processed to schedule on Tuesday night, and as a result may arrive later than expected:

  • Bristol Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the BA, BS, GL and TA postcode areas.
  • Croydon Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the BR, CR, SE and SM postcode areas.
  • Greenford Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the HA, NW, SL, UB, W2-14 and BFPO postcode areas.
  • Inverness Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the HS, IV and KW postcode areas.
  • Jubilee Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the GU, KT. SW and TW postcode areas.
  • Peterborough Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the CB and PE postcode areas.
  • Romford Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the E, IG and RM postcode areas.
  • South Midlands Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the CV, LE, MK and NN postcode areas.
  • Swindon Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the OX, RG and SN postcode areas.
  • Warrington Mail Centre: Some mail posted on Tuesday in the CW, L, WA and WN postcode areas, due for delivery today to addresses across the rest of the UK.

Royal Mail Deliveries

Due to resourcing issues, deliveries in the following areas are likely to be limited. If you need to collect an item for which we've left a 'Something for you' card from the Customer Service Points at one of these offices, please check royalmail.com/services-near-you for details of our revised opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Ashford (TN23-TN27)
  • Barnsley (S70, S71, S72 and S75)
  • Basildon (SS13-SS16)
  • Bow (E3)
  • Chelmsford (CM1-CM3)
  • Christchurch (BH23)
  • Daventry (NN11)
  • Debden (IG7-IG10)
  • Grays (RM16-RM20)
  • Hampton (TW12)
  • Hatfield (AL9-AL10)
  • Holloway (N7)
  • Hornsey (N8)
  • Ilford (IG1-IG6)
  • Leeds City (LS1-LS5)
  • Margate (CT7-CT9)
  • Rugeley (WS15)
  • Somerton (TA11)
  • South Ockendon (RM15)
  • Wandsworth (SW18)
  • Wellington (TA21)
  • Widnes (WA8)

Information for Collection Customers in Maidstone (ME) postcode areas

Due to resourcing issues at our Maidstone Collections Hub, collections from some business customers in parts of the ME14-18 postcode areas are likely to be affected today, Wednesday 6 January 2021 and for the rest of the week. If you've urgent mail to post, this can be dropped-off at Maidstone Delivery Office on Bircholt Road, Maidstone, ME15 9EE. You can drop-off mail up to 6pm, please ring the doorbell adjacent to the Customer Service Point entrance. If possible, please bring your collection point barcode with you, so this can be scanned to confirm receipt of your mail.

We're sorry for any inconvenience. We're working to return to normal service as soon as possible.


Tuesday 5 January 2021

Royal Mail Distribution

Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air
Our air services operated to schedule on Monday night with the following exception: The flight from Belfast to East Midlands arrived late due to aircraft loading issues in Belfast. As a result, on arrival at East Midlands some mail missed onward connections, meaning a small amount of letters and parcels posted on Monday in Northern Ireland (BT), due for delivery today to addresses in the Midlands, North and South West regions of England, and Wales, may arrive later than expected.

Rail
Our rail services operated to schedule on Monday night with the following exception: The train from Princess Royal Distribution Centre to Newcastle arrived late due to emergency overhead line work north of York, by Network Rail. As a result, some mail missed onward connections, meaning some letters and parcels posted on Monday in London and the South East of England, due for delivery today to addresses in the North East of England, may arrive later than expected.

Road
Our road network operated to schedule on Monday night with the following exception: A trailer issue delayed the departure of a vehicle from our National Distribution Centre to Southampton Mail Centre. As a result, a small amount of letters and parcels posted on Monday from across the UK, due for delivery today to addresses in the PO, SO and SP postcode areas, may arrive later than expected.

The mail centres below have reported not all mail was processed to schedule on Monday night, and as a result may arrive later than expected:

  • Chester Mail Centre: Some mail posted in other parts of the UK on Monday, due for delivery today to addresses in the CH, LL and SY postcode areas. Also, some mail posted on Monday in these postcode areas, due for delivery today to addresses across the rest of the UK.
  • Leeds Mail Centre: Some mail posted in other parts of the UK on Monday, due for delivery today to addresses in the BD, HD, HG, HX, LS, WF and YO postcode areas. Also, some mail posted on Monday in these postcode areas, due for delivery today to addresses across the rest of the UK.
  • London Central Mail Centre: Some mail posted in other parts of the UK on Monday, due for delivery today to addresses in the EC, N, W1 and WC postcode areas. Also, some mail posted on Monday in these postcode areas, due for delivery today to addresses across the rest of the UK.
  • Medway Mail Centre: Some mail posted in other parts of the UK on Monday, due for delivery today to addresses in the CT, DA, ME and TN postcode areas. Also, some mail posted on Monday in these postcode areas, due for delivery today to addresses across the rest of the UK.
  • Nottingham Mail Centre: Some mail posted in other parts of the UK on Monday, due for delivery today to addresses in the DE and NG postcode areas. Also, some mail posted on Monday in these postcode areas, due for delivery today to addresses across the rest of the UK.
  • Preston Mail Centre: Some mail posted in other parts of the UK on Monday, due for delivery today to addresses in the BB, FY, LA and PR postcode areas.
  • Romford Mail Centre: Some mail posted in other parts of the UK on Monday, due for delivery today to addresses in the E, IG and RM postcode areas. Also, some mail posted on Monday in these postcode areas, due for delivery today to addresses across the rest of the UK.
  • South Midlands Mail Centre: Some mail posted in other parts of the UK on Monday, due for delivery today to addresses in the CV, LE, MK and NN postcode areas. Also, some mail posted on Monday in these postcode areas, due for delivery today to addresses across the rest of the UK.
  • Tyneside Mail Centre: Some mail posted in other parts of the UK on Monday, due for delivery today to addresses in the DH, DL, NE, SR and TS postcode areas.
  • Warrington Mail Centre: Some mail posted on Monday in the CW, L, WA and WN postcode areas, due for delivery today to addresses across the rest of the UK.

Royal Mail Deliveries

Due to resourcing issues, deliveries in the following areas are likely to be limited. If you need to collect an item for which we've left a 'Something for you' card from the Customer Service Points at one of these offices, please check royalmail.com/services-near-you for details of our revised opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Ashford (TN23-TN27)
  • Barnsley (S70, S71, S72 and S75)
  • Basildon (SS13-SS16)
  • Bow (E3)
  • Chelmsford (CM1-CM3)
  • Christchurch (BH23)
  • Debden (IG7-IG10)
  • Grays (RM16-RM20)
  • Hampton (TW12)
  • Hatfield (AL9-AL10)
  • Hornsey (N8)
  • Ilford (IG1-IG6)
  • Margate (CT7-CT9)
  • Rugeley (WS15)
  • Somerton (TA11)
  • Wandsworth (SW18)
  • Wellington (TA21)

Update 31st December - 

Royal Mail Distribution
Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air
Our air services operated to schedule on Wednesday night.

Rail
Our rail services operated to schedule on Wednesday night with the following exception. The service from Newcastle to our Princess Royal Distribution Centre arrived late due to a diversion in north London. As a result, some mail posted on Wednesday in the north east of England, due for delivery today in London and the south east of England, may be delivered later than expected.

Road
Our road network operated to schedule on Wednesday night.

The mail centres below have reported not all mail was processed to schedule on Wednesday night, and as a result may arrive later than expected:

  • Chelmsford Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the CM, CO and SS postcode areas.
  • Chester Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the CH, LL and SY postcode areas.
  • Croydon Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the BR, CR, SE and SM postcode areas.
  • Inverness Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the HS, IV and KW postcode areas.
  • Jubilee Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the GU, KT, SW and TW postcode areas.
  • Northern Ireland Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the BT postcode area.
  • Norwich Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the NR postcode area.
  • Peterborough Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the CB and PE postcode areas.
  • Romford Mail Centre: Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the E, IG and RM postcode areas.
  • Swindon Mail Centre Some mail posted in other parts of the UK on Wednesday, due for delivery today to addresses in the OX, RG and SN postcode areas.

Due to resourcing issues, deliveries in the following areas are likely to be limited. If you need to collect an item for which we've left a 'Something for you' card from the Customer Service Points at one of these offices, please check royalmail.com/services-near-you for details of our revised opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Alford (LN12, LN13)
  • Ashford (TN23-TN27)
  • Barnsley (S70, S71, S72 and S75)
  • Benfleet (SS7)
  • Bow (E3)
  • Canterbury (CT1-CT6)
  • Christchurch (BH23)
  • Grays (RM16-RM20)
  • Hatfield (AL9-AL10)
  • Hornsey (N8)
  • Maidstone (ME14-ME17)
  • Margate (CT7-CT9)
  • Ringwood (BH24, BH31)
  • Wandsworth (SW18)
  • Wellington (TA21)

Due to the current weather conditions in some parts of the PL27 and PL28 postcode areas, we're sorry there may be some disruption to services today, Thursday 31 December.


Update 30th December - 

Royal Mail Distribution

Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air

Several flights were late departing/arriving last night due to adverse weather conditions, meaning aircraft required de-icing before take-off.

Rail

Our rail network operated to schedule last night with the following exceptions. The service from our Warrington rail terminal to our Scottish Distribution Centre arrived late due to a person on the tracks. As a result, some mail posted on Tuesday in the north west of England, due for delivery today in central and southern Scotland, may be delivered later than expected.

The service from Newcastle to our Princess Royal Distribution Centre arrived late due to over-running maintenance works in north London. As a result, some mail posted on Tuesday in the north east of England, due for delivery today in London and the south east of England, may be delivered later than expected.

Road

Our road network operated to schedule last night with the following exception. A vehicle from our Croydon Mail Centre arrived late into the National Distribution Centre due to an issue with the trailer, missing onward connections. As a result, some mail posted on Tuesday in the BR, CR, SE and SM postcode areas, due for delivery today to addresses in the north west and Yorkshire, may be delivered later than expected.

The mail centres below have reported not all mail was processed to schedule last night, and as a result may arrive later than expected:

  • Birmingham Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the B, HR and WR postcode areas.
  • Bristol Mail Centre: Some mail posted on Tuesday in the BA, BS, GL and TA postcode areas, due for delivery today to addresses across the rest of the UK.
  • Chelmsford Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the CM, CO and SS postcode areas. Also, some mail posted in these postcode areas on Tuesday, due for delivery today to addresses across the rest of the UK.
  • Edinburgh Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the DD, EH, FK, KY, PH and TD postcode areas. Also, some mail posted in these postcode areas on Tuesday, due for delivery today to addresses across the rest of the UK.
  • Glasgow Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the G, KA, ML and PA postcode areas.
  • Jubilee Mail Centre: Some mail posted on Tuesday in the GU, KT, SW and TW postcode areas, due for delivery today to addresses across the rest of the UK.
  • Medway Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the CT, DA, ME and TN postcode areas. Also, some mail posted in these postcode areas on Tuesday, due for delivery today to addresses across the rest of the UK.
  • Romford Mail Centre: Some mail posted in other parts of the UK on Tuesday, due for delivery today to addresses in the E, IG and RM postcode areas. Also, some mail posted in these postcode areas on Tuesday, due for delivery today to addresses across the rest of the UK.
  • South Midlands Mail Centre: Some mail posted on Tuesday in the CV, LE, MK and NN postcode areas, due for delivery today to addresses across the rest of the UK.
  • Warrington Mail Centre: Some mail posted on Tuesday in the CW, L, WA and WN postcode areas, due for delivery today to addresses across the rest of the UK.

Royal Mail Deliveries

Due to resourcing issues, deliveries in the following areas are likely to be limited. If you need to collect an item for which we've left a 'Something for you' card from the Customer Service Points at one of these offices, please check royalmail.com/services-near-you for details of our revised opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Alford (LN11 and LN13)
  • Barnsley (S70, S71, S72 and S75)
  • Benfleet (SS7)
  • Bow (E3)
  • Canterbury (CT1-CT6)
  • Christchurch (BH23)
  • Grays (RM16-RM20)
  • Hatfield (AL9-AL10)
  • Hornsey (N8)
  • Maidstone (ME14-ME17)
  • Margate (CT7-CT9)
  • Ringwood (BH24, BH31)
  • Wandsworth (SW18)
  • Wellington (TA21)

Update 29th December - 

  • Inverness Mail Centre Some mail posted in other parts of the UK since 24 December, due for delivery today in the HS, IV and KW postcode areas.

Plus the UK centres listed below

International delivery update – Temporary suspension of some international services due to Coronavirus transport impacts

  • This is a fast-moving situation and we are monitoring things on an hourly basis. We are working to keep as many international mail services running as possible given the current restrictions around air, road, ferry and train movements from the UK.
  • Royal Mail has temporarily suspended all mail services to Europe, with the exception of the Republic of Ireland.
  • We are keeping the situation under close and constant review.
  • Customers should check our website for regular updates.

Items that are already in the system will be processed as normal and made ready for dispatch. These items will be held securely until we are able to get them to their relevant destinations.

We're closely monitoring the situation and are ready to open our services as soon as we are able to once the restrictions have been lifted. We continue to explore all options.

We're working with our airline and postal/courier partners across the globe to maintain services, however delays should be expected. Many countries have implemented special measure to combat the spread of Coronavirus COVID-19, especially for signature service to maintain social distancing. The number of countries we can access is changing daily.

We strongly advise not to send items to destinations listed as ‘On suspension’. 

View the list here



Update 24th December - 

Deliveries in some parts of the GL postcode area may be disrupted today, Thursday 24 December, due to flooding. We'll be out delivering in all areas where access is available and it's safe for our people and vehicles.

Deliveries in some parts of the IP21, IP22 and IP23 postcode areas, served by our Diss Delivery Office may be disrupted today, Thursday 24 December, due to flooding. We'll be out delivering in all areas where access is available and it's safe for our people and vehicles.

Due to resourcing issues, deliveries in the following areas are likely to be limited. If you need to collect an item for which we've left a 'Something for you' card from the Customer Service Points at one of these offices, please check royalmail.com/services-near-you for details of our revised opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Alford (LN11 and LN13)
  • Ashington (NE22, NE62-NE64)
  • Barnsley (S70, S71, S72 and S75)
  • Barnes (SW13)
  • Benfleet (SS7)
  • Blackheath (SE3)
  • Canterbury (CT1-CT6)
  • Grays (RM16-RM20)
  • Hornsey (N8)
  • Maidstone (ME14-ME17)
  • Ringwood (BH24, BH31)
  • South Ockendon (RM15)
  • Wandsworth (SW18)

+ ALL OTHER CENTRES LISTED BELOW


Update 23rd December - 

Air
The flight from Belfast to East Midlands arrived late into East Midlands Airport last night. As a result, some mail posted yesterday in Northern Ireland for delivery today in other parts of the UK may arrive later than planned.

  • Romford Mail Centre Both inbound (some mail posted in other parts of the UK yesterday for delivery today in the E, IG and RM postcode areas) and outbound (some mail posted in the E, IG and RM postcode areas yesterday for delivery today in other parts of the UK).

We're very sorry to advise, due to resourcing issues at the following mail centres deliveries are likely to be affected at the moment.

Hornsey Delivery Office , deliveries in parts of the N8 postcode area 

Wandsworth Delivery Office , deliveries in parts of the SW18 postcode area 

Grays Delivery Office , deliveries in parts of the RM16 - RM20 postcode areas 

+ ALL OTHER CENTRES LISTED BELOW


Update 22nd December - 

Air
Last night the flight from Belfast to East Midlands arrived late. This was as a result of the late arrival of a vehicle into Belfast and the subsequent loading of the mail. As a result of this, some mail posted yesterday in Northern Ireland for delivery today in other parts of the UK may arrive later than planned.

Road
Last night two vehicles due to depart our Yorkshire Distribution Centre reached full capacity and not all mail was able to travel on these scheduled services - as a result some mail posted in other parts of the UK yesterday for delivery today in the BD, HD, HG, HX, LS, WF, YO and the DH, DL, NE, SR, TS postcode areas.

We're very sorry to advise, due to resourcing issues at the following mail centres deliveries are likely to be affected at the moment. 

Benfleet Delivery Office, deliveries in the SS7 postcode area

Canterbury Delivery Office , deliveries in parts of the CT1 - CT6 postcode areas 

Maidstone Delivery Office , deliveries in parts of the ME14 - ME17 

We’re working hard to limit the effects of this issue and return services to normal as quickly as possible. 

  • Peterborough Mail Centre Both inbound (some mail posted in other parts of the UK yesterday for delivery today in the CB and PE postcode areas) and outbound (some mail posted in the CB and PE postcode areas yesterday for delivery today in other parts of the UK).

+ ALL OTHER CENTRES LISTED BELOW


Update 21st December - 

Changes to Special Delivery Service

In light of the changing coronavirus restrictions announced on Saturday 19 December 2020, we have made the difficult decision to make the following changes to our timed guarantees for our Special Delivery by 9am and 1pm services:

  • For Special Delivery Guaranteed by 9.00am and Special Delivery Guaranteed by 1.00pm items posted on Wednesday 23rd December we are suspending our delivery guarantee.
  • While we cannot currently provide a guarantee that items posted on Wednesday 23rd December will arrive prior to Christmas due to the impact of the new coronavirus restrictions, we can assure you that we will be endeavouring to deliver all items as quickly as possible. We know how important this is.
  • Special Delivery Guaranteed by 9.00am and Special Delivery Guaranteed by 1.00pm items posted up to and including Tuesday 22nd December remain unchanged.

Find out more at www.royalmail.com/coronavirus

We're very sorry to advise, due to resourcing issues at our Alford Delivery Office, deliveries in the LN12 and LN13 postcode areas are likely to be affected at the moment. We’re working hard to limit the effects of this issue and return services to normal as quickly as possible. 

All other services at centres & postcode areas listed below


Update 19th-20th December - 

Rail
The train travelling from Warrington Rail Terminal to the Scottish Distribution Centre was stopped at Carlisle last night due to flooding on the line and a landslide on the line at Beattock. As a result, some mail posted in other parts of the UK on Friday for delivery today will arrive later than expected.

Mail Processing (Mail Centres)

ALL CENTRES LISTED BELOW


Update 18th December -

Road
Last night a vehicle from our Yorkshire Distribution Centre departed late on route to our Atherstone hub. As a result, some mail posted in parts of Northern England yesterday for delivery today in parts of the Midlands may arrive later than planned.

Mail Processing (Mail Centres)
Staffing issues due to self-isolating and social distancing, along with greatly increased parcel volumes, continue to have some effect at our mail centres.

  • Exeter Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the EX and TQ postcode areas.
  • Southampton Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the PO, SO and SP postcode areas.
  • Great Yeldham (CO9 4)

+ ALL OTHER CENTRES LISTED BELOW


Update 16th December -

Air
Yesterday morning a small amount of mail was unable to fly from East Midlands to the Isle of Man due to the aircraft reaching full capacity. The mail was forwarded via the road/ferry network, and as a result, some mail due for delivery yesterday in the Isle of Man may arrive later than planned.

Road
Capacity issues at our North West Hub yesterday meant not all mail was able to travel to Northern Ireland on scheduled services. As a result, some mail due for delivery today in Northern Ireland may arrive later than expected.

Last night a vehicle travelling from Medway Mail Centre to the National Distribution Centre in Daventry arrived [late. As a result, some mail posted in the CT, DA, ME and TN postcode areas yesterday for delivery today in other parts of the UK may arrive later than anticipated.

Mail Processing (Mail Centres)
Staffing issues due to self-isolating and social distancing, along with greatly increased parcel volumes, continue to have some effect at our mail centres.

All the mail centres below back to 4th December update have reported not all mail was processed to schedule last night and as a result may arrive later than expected. 

We're very sorry to advise, due to resourcing issues at our Barnes Delivery Office, deliveries in the SW13 postcode area are likely to be limited for the remainder of this week, and into next week.


Update 15th December - 

The mail centres below have reported not all mail was processed and despatched to delivery offices on schedule over the weekend, and may be delivered later than expected:

  • Chester Mail Centre: Some mail posted in other parts of the UK over the weekend, for delivery today in the CH, LL and SY postcode areas.
  • Edinburgh Mail Centre: Some mail posted in other parts of the UK over the weekend, for delivery today in the DD, EH, FK, KY, PH and TD postcode areas.
  • Inverness Mail Centre Some mail posted in other parts of the UK over the weekend, for delivery today in the HS, IV and KW postcode areas.
  • London Central Mail Centre: Some mail posted in the EC, N, W1 and WC over the weekend, for delivery today in other parts of the UK.
  • Swindon Mail Centre: Some mail posted in other parts of the UK over the weekend, for delivery today in the OX, RG and SN postcode areas.

Update 12th-13th December - 

Air
Last night the flight from East Midlands to Exeter was late departing due to a fault with the security screening system, this resulted in the late arrival of the aircraft into Exeter. As a result, some mail due for delivery today in the far South West of England may arrive later than planned.

Mail Processing (Mail Centres)
Staffing issues due to self-isolating and social distancing, along with greatly increased parcel volumes, continue to have some effect at our mail centres.

The mail centres below have reported not all mail was processed and despatched to delivery offices on schedule on Friday night, and may be delivered later than expected:


Update 11th December -

The mail centres below have reported not all mail was processed and despatched to delivery offices on schedule on Thursday night, and may be delivered later than expected:

All the mail centres mentioned below...


Update 10th December -

The mail centres below have reported not all mail was processed and despatched to delivery offices on schedule on Wednesday night, and may be delivered later than expected: 

All the mail centres mentioned below with the addition of...

  • Norwich Mail Centre: Some mail posted on Wednesday from across the UK, due for delivery today to addresses in the NR postcode area.

Update 9th December - 

The mail centres below have reported not all mail was processed and despatched to delivery offices on schedule on Wednesday night, and may be delivered later than expected:

All the mail centres mentioned below  with the addition of...

  • Bristol Mail Centre: Some mail posted on Tuesday from across the UK, due for delivery today to addresses in the BA, BS, GL and TA postcode areas.
  • Cardiff Mail Centre: Some mail posted on Tuesday from across the UK, due for delivery today to addresses in the CF, LD and NP postcode areas.
  • Chelmsford Mail Centre: Some mail posted on Tuesday from across the UK, due for delivery today to addresses in the CM, CO and SS postcode areas.
  • Edinburgh Mail Centre: Some mail posted on Tuesday from across the UK, due for delivery today to addresses in the DD, EH, FK, KY, PH and TD postcode areas.

Update 8th December - 

Due to resourcing issues, deliveries in the following areas are likely to be limited today, Tuesday 8 December, and for the remainder of this week.

  • Gillingham (ME7)
  • Ruthin (LL15)
  • Tooting (SW17) deliveries in the SW17 postcode area are likely to be limited for the remainder of this week, and into next week.
  • Totton (SO40, SO43)
  • South Ockendon (RM15) deliveries in the RM15 postcode area are likely to be limited for the remainder of this week, and into next week.
  • Ashington (NE22 & NE62-64deliveries in parts of the NE22 and NE62-NE64 postcode areas are likely to be limited for the remainder of this week, and into next week.

The mail centres below have reported not all mail was processed and despatched to schedule on Monday night, and may be delivered later than expected:

  • Cardiff Mail Centre: Some mail posted on Monday in the CF, LD and NP postcode areas, due for delivery today to addresses across the rest of the UK (Outward). Also, some mail posted from across the UK on Monday to addresses in the CF, LD and NP postcode areas (Inward).
  • Home Counties North Mail Centre: Some mail posted on Monday in the AL, EN, HP, LU, SG and WD postcode areas, due for delivery today to addresses across the rest of the UK (Outward).
  • Jubilee Mail Centre: Some mail posted on Monday from across the UK, due for delivery today to addresses in the GU, KT, SW and TW postcode areas (Inward).
  • Leeds Mail Centre: Some mail posted on Monday in the BD, HD, HG, HX, LS, WF and YO postcode areas, due for delivery today to addresses across the rest of the UK (Outward). Also, some mail posted from across the UK on Monday to addresses in the BD, HD, HG, HX, LS, WF and YO postcode areas (Inward).
  • Medway Mail Centre: Some mail posted on Monday in the CT, DA, ME and TN postcode areas, due for delivery today to addresses across the rest of the UK (Outward). Also, some mail posted from across the UK on Monday to addresses in the CT, DA, ME and TN postcode areas (Inward).
  • Preston Mail Centre: Some mail posted on Monday in the BB, FY, LA and PR postcode areas, due for delivery today to addresses across the rest of the UK (Outward).
  • Sheffield Mail Centre: Some mail posted on Monday from across the UK, due for delivery today to addresses in the DN, HU, LN and S postcode areas (Inward).
  • South Midlands Mail Centre: Some mail posted on Monday in the CV, LE, MK and NN postcode areas, due for delivery today to addresses across the rest of the UK (Outward). Also, some mail posted from across the UK on Monday to addresses in the CV, LE, MK and NN postcode areas (Inward).
  • Tyneside Mail Centre: Some mail posted on Monday from across the UK, due for delivery today to addresses in the DH, DL, NE, SR and TS postcode areas (Inward).
  • Warrington Mail Centre: Some mail posted on Monday in the CW, L, WA and WN postcode areas, due for delivery today to addresses across the rest of the UK (Outward).

Update 7th December - 

The mail centres below have reported not all mail was processed and despatched to schedule, and may be delivered later than expected:

  • Aberdeen Mail Centre: Some mail posted over the weekend from across the UK, due for delivery today to addresses in the AB and ZE postcode areas.
  • Edinburgh Mail Centre: Some mail posted over the weekend from across the UK, due for delivery today to addresses in the DD, EH, FK, KY, PH and TD postcode areas.
  • Glasgow Mail Centre: Some mail posted over the weekend from across the UK, due for delivery today to addresses in the G, KA, ML and PA postcode areas.

Update 4th December -

The mail centres below have reported not all mail was processed and despatched to schedule, and may be delivered later than expected:

  • Croydon Mail Centre: Some mail posted in other parts of the UK yesterday, due for delivery today to addresses in the BR, CR, SE and SM postcode areas.
  • Greenford Mail Centre: Some mail posted in other parts of the UK yesterday, due for delivery today to addresses in the HA, NW, SL, UB, W2-14 postcode areas and BFPO.
  • Sheffield Mail Centre: Some mail posted in other parts of the UK yesterday, due for delivery today to addresses in the DN, HU, LN and S postcode areas.
  • Jubilee Mail Centre: Some mail posted in other parts of the UK yesterday, due for delivery today to addresses in the GU, KT, SW and TW postcode areas.
  • Tyneside Mail Centre: Some mail posted in other parts of the UK yesterday, due for delivery today to addresses in the DH, DL, NE, SR and TS postcode areas.
  • Nottingham Mail Centre: Some mail posted in other parts of the UK yesterday, due for delivery today to addresses in the DE and NG postcode areas.
  • Swindon Mail Centre: Some mail posted in other parts of the UK yesterday, due for delivery today to addresses in the OX, RG and SN postcode areas. Some mail posted yesterday in the OX, RG and SN postcode areas, due for delivery today to addresses across the rest of the UK.

Update 7th December - 

Services in Totton (SO40 and SO43)

We're very sorry to advise, due to resourcing issues at our Totton Delivery Office, deliveries in the SO40 and SO43 postcode area are likely to be limited today, Monday 7 December, and this is likely to continue into next week.


Update 4th December -

Services in Gillingham (ME7)

We're very sorry to advise, due to resourcing issues at our Gillingham Delivery Office, deliveries in the ME7 postcode area are likely to be limited today, Friday 4 December, and this is likely to continue into next week.


Update 3rd December -

Services in Stratford (E15, E20)

We're very sorry to advise that, due to the ongoing resourcing issue at our Stratford Delivery Office, deliveries in the E15 and E20 postcode areas continue to be disrupted, and this is likely to continue for the rest of this week.


Update 23rd November - 

Services in Ruthin (LL15)

We're very sorry to advise, due to resourcing issues at our Ruthin Delivery Office, deliveries in the LL15 postcode area are likely to be limited today, Thursday 26 November, and for the rest of the week

... continued ongoing resourcing issue at our Ruthin Delivery Office, deliveries in the LL15 postcode area remain disrupted, from 2nd December and this is likely to continue into next week.


Update 23rd November - 

Services in the ME14 - ME18 postcode areas

We're very sorry to advise, due to ongoing resourcing issues at our Maidstone Delivery Office, deliveries in the ME14 - ME18 postcode areas continue to be disrupted today, Monday 23 November, and this is likely to continue for the rest of this week. 



Update 17th November -

Services in Sawbridgworth (CM21, CM22, CM23, CM24)

We're very sorry to advise, due to resourcing issues at our Sawbridgeworth Delivery Office, deliveries in the CM21, CM22, CM23 and CM24 postcode areas are likely to be limited today, Tuesday 17 November, and for the rest of the week.

... continues due to ongoing resourcing issues at our Bishops Stortford and Sawbridgeworth Delivery Offices, deliveries in the CM21 - CM24 postcode areas continue to be disrupted today, Tuesday 24 November, and this is likely to continue for the rest of this week


Update 16th November -

Services in Polegate (BN26)

We're very sorry to advise, due to resourcing issues at our Polegate Delivery Office, deliveries in the BN26 postcode areas are likely to be limited today, Monday 16 November, and for the rest of the week.

...continues week commencing Monday 23 November & the remainder of the week. 


Update 12th November - 

Services in Maidstone today (ME14-18)

We're very sorry to advise, due to resourcing issues at our Maidstone Delivery Office, deliveries in the ME14-18 postcode areas are likely to be limited today, Thursday 12 November, and for the rest of the week.


Update 10th November - 

Services in Basildon, (SS13-SS16)

We're very sorry to advise, due to resourcing issues at our Basildon Delivery Office, deliveries in the SS13, SS14, SS15 and SS16 postcode areas are likely to be limited today, Tuesday 10 November, and for the rest of the week.


Update 9th November - 

Services in Benfleet

The resourcing issues at our Benfleet Delivery Office are improving, but we're very sorry to advise deliveries in the SS7 postcode areas may still be limited today, Monday 9 November, and for the rest of the week. 


Bristol Mail Centre (BA, BS, GL, TA) and Bath Delivery Office 

Due to the evacuation of staff at our Bristol Mail Centre and Bath Delivery Office in the early hours of today, as the result of an ongoing security incident, mail processing has been severely affected.As a result, we're sorry that mail due for delivery in the BS, BA, GL and TA postcode areas today will be subject to delay.

Bath Delivery Office

Staff at our Bath Delivery Office have also been evacuated as part of the security incident. As a result, the Customer Service Point, due to open between 8am and 1pm today, is currently closed.

We apologise for the obvious inconvenience caused by these circumstances beyond our control. We will add any new information to our  Service Updates page as and when available.

Kind Regards,

Royal Mail Customer Services