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Help

Thank you for visiting our website; we hope you find the experience positive and enjoyable, however if you encounter a problem, then we want to help. 

We are available by phone during normal office hours on 08712211340 and can be reached via email at all other times. 

We try our best to respond straight away, however at peak times, we promise we'll reply the same working day. 

A common help topic is not being able to view your cart and checkout. If this applies to you, you need to clear the 'accept cookies' bar at the top of your screen.

Just click ACCEPT COOKIES and the menu bar will become visible and you can continue with your transaction.  

Here's a visual guide to help you - image 1 shows the cookie settings info - image 2 shows the menu bar after cookies have been accepted. 

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